What Do Medical Assistants Do?
The medical assistant is an important link between the patient and the healthcare delivery system and provides
essential support in the areas of patient care, medical and lab procedures, records management and office
administration.
According to the U.S. Department of Labor, medical assistants held about 387,000 jobs in 2004. It is the medical
assistant's responsibility to keep the office's work flow going in all areas of the medical office and provide
services and support that contributes to the total care and well-being of the healthcare provider's patients.
Job training and career development programs prepare medical assistant students to work in a wide
variety of healthcare environments including medical offices, clinics, laboratories, blood banks, state health
facilities, and many more places where licensed healthcare practitioners need a helping hand.
Who's In Charge?
Typically the physician is the leading capacity in the medical office and therefore is the one in charge of the
medical assistant, this includes ophthalmologists, audiologists, podiatrists, etc, but also nurse practitioners,
and physician assistants who own and run their own medical practices to provide healthcare services to the
community and hire medical assistants.
Medical Assistants Can:
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Schedule and confirm appointments over the phone
Prepare patients for examination
Explain treatment procedures
Assist during the examinations
Administer medications
Performe diagnostic screening tests
Change wound dressings
Remove sutures
Collect laboratory specimens
Perform selected clinical and administrative duties
Order and restock supplies
Bookkeeping and basic accounting
Insurance billing and coding
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Prepare patients for examination and treatments
Take patient histories and vital signs
Prepare exam and treatment rooms and set up equipment
Perform venipunctures, obtain throat cultures
EKG's and other procedures as directed
Follow CLIA, OSHA and JCAHO regulations
Order and maintain lab and medical supplies and equipment
Attend required meetings and participates in committees as required
Participate in professional development activities
Data entry and typing
Maintain patient files, records and other information
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